tavopoluloari Financial Security Logo

tavopoluloari

Financial Security Solutions
+61 741 812 999
Level 20/360 Collins St, Melbourne VIC 3000

Privacy Policy

Last Updated: March 15, 2025

Information We Collect and How We Use It

At tavopoluloari, we take your privacy seriously. When you visit our website or use our services, we collect certain information to provide you with better financial education resources and personalized learning experiences. This includes basic contact details you provide when signing up for our programs, technical information about how you interact with our site, and preferences you set for your learning journey.

Personal Information

  • Name and email address when you register for courses or newsletters
  • Phone number if you request consultation calls
  • Professional background information for course customization
  • Payment information processed securely through encrypted systems
  • Learning progress and course completion data to track your development

Technical Information

We automatically collect certain technical data to improve our website performance and understand how our educational content resonates with users. This includes your IP address, browser type, device information, and which pages you visit most frequently. We use this data to optimize our course delivery and ensure our platform works smoothly across different devices.

Your Rights Under Australian Privacy Law

As an Australian-based company, tavopoluloari complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs). You have several important rights regarding your personal information, and we've made it straightforward to exercise these rights through our dedicated privacy contact channels.

Access and Correction: You can request to see what personal information we hold about you and ask us to correct any inaccuracies. Simply email our privacy team, and we'll provide this information within 30 days.

  • Request access to your personal information and how we use it
  • Ask for corrections to any incorrect or outdated information
  • Request deletion of your data, subject to legal requirements
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
  • Receive portable copies of your learning progress and course data

Data Sharing and Third-Party Relationships

We work with carefully selected third-party services to deliver our educational programs effectively. These partnerships allow us to provide features like secure payment processing, video hosting for our courses, and email delivery for important course updates. Each of these partners has been vetted for their privacy practices and data security measures.

Educational Service Providers

Our learning management system integrates with specialized platforms that help track your progress and deliver interactive content. These services only receive the minimum data necessary to function properly, such as your course enrollment status and completion records. We never share sensitive financial information or detailed personal profiles with these platforms.

Marketing and Communication Tools

When you subscribe to our newsletter or course updates, we use reputable email marketing services that comply with Australian anti-spam legislation. You control exactly what types of communications you receive, and unsubscribing is always just one click away. We occasionally share aggregated, anonymous statistics about course engagement with our educational partners to improve content quality.

Data Security and Retention

Protecting your information is fundamental to everything we do. We use industry-standard encryption for all data transmission and storage, regular security audits, and strict access controls within our organization. Our team receives ongoing training about privacy best practices, and we continuously update our security measures to address emerging threats.

  • SSL encryption for all website interactions and data transmission
  • Secure, Australian-based servers with regular backup procedures
  • Limited access to personal data on a need-to-know basis
  • Regular security assessments and vulnerability testing
  • Immediate notification procedures for any potential security incidents
  • Data retention periods aligned with legal requirements and business needs

Data Retention Policy: We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Course completion records are maintained for seven years to support professional development verification, while marketing preferences are retained until you unsubscribe.

International Data Transfers and Storage

While we primarily store data within Australia, some of our educational technology partners operate from other countries with strong privacy protections. When international transfers are necessary, we ensure these countries provide adequate privacy safeguards or implement additional contractual protections. We never transfer data to countries without appropriate privacy frameworks.

Any international data processing is limited to specific purposes like course video hosting or customer support ticket management. These transfers are covered by standard contractual clauses that provide the same level of protection as Australian privacy law requires. You can request details about where your specific data is processed by contacting our privacy team.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your learning experience and understand how people interact with our educational content. Most of these are essential for basic website functionality, like remembering your login status or keeping items in your course cart. We also use analytics cookies to see which topics are most popular and where students might need additional support.

Types of Cookies We Use

  • Essential cookies for website functionality and course access
  • Performance cookies to analyze site usage and identify improvements
  • Preference cookies to remember your settings and course progress
  • Marketing cookies to show relevant course recommendations (with your consent)

You can control cookie preferences through your browser settings, though disabling essential cookies may limit some website features. Our cookie banner allows you to customize which types of non-essential cookies you're comfortable with, and you can change these preferences anytime.

Privacy Questions and Concerns

For any privacy-related inquiries, data access requests, or concerns about how we handle your information, please contact our dedicated privacy team:

Email: info@tavopoluloari.sbs

Phone: +61 7 4181 2999

Address: Level 20/360 Collins St, Melbourne VIC 3000, Australia

We aim to respond to all privacy inquiries within 5 business days and resolve any concerns within 30 days.